No tickets, no chatbots, no waiting in a queue. WhatsApp, phone, or email, a real person answers, usually within an hour during BD working hours.
Whether it's an issue with a license, a setup question, or you just want to figure out which path is right for your business, we're here.
For Products: after payment you receive a license key and download link; activate by pasting the key once. For POS: we install it for you and train your staff. Dhaka & Chittagong on-site, the rest of the country by remote screen-share.
We take bKash, Nagad, Rocket, bank transfer, cash on activation, and cards. POS subscriptions are monthly, you can cancel from inside the app at any time, no annual contract.
Products: 14 days, no questions. POS: pro-rated refund of the unused part of the current month, plus full refund of the setup fee if cancelled within 7 days of going live. Services: per-contract, written into the scope.
Product data lives on your device; we can't see it. POS data syncs to our cloud, encrypted, regularly backed up, you can export it to Excel any time. Services data lives on your own infra.
Every product license activates on 2 devices, and you can deactivate any of them from your dashboard. Lost both? Email us and we'll reset once, on the same license, no extra charge.
Built something you'd like us to sell? Our partner program handles support, payments and marketing, you get 70% of revenue, paid monthly by bKash or bank.